ShadowTrack 24/7 Asset Recovery (STAR)

Accurate location tracking data is essential to the response and recovery process when cargo theft occurs.

Use of ShadowTrack 24/7’s cost-effective GPS tracking devices provides valuable asset condition and location tracking data for Law Enforcement when a load goes missing.

One of the benefits of selecting ShadowTrack 24/7 tracking and monitoring services is the option to enroll in the STAR Program. ShadowTrack 24/7 provides a comprehensive protocol to follow when a loss is suspected along with the services on your behalf to engage Law Enforcement and keep them engaged during the investigation. 

The STAR Program follows a proven process for ShadowTrack 24/7 to assist your company through the phases of a comprehensive investigation that includes identifying the right agency with the appropriate jurisdiction to respond. Upon engagement, ShadowTrack 24/7 provides comprehensive training so your management and dispatch teams are quickly up-to-speed with the STAR Program’s protocol. Training includes the steps to follow if a loss is suspected, through Discovery and Collection of case information, to Escalation to Law Enforcement until a Response is received and Recovery efforts initiated. 

Data reports from the ST24/7Spot tracking platform are provided to Law Enforcement working the case. In addition, ShadowTrack 24/7 will remain engaged and continue to monitor the investigation for the duration. A detailed STAR Report of all activities during the investigation is provided when the case is deemed closed.