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For information about a customer account or a billing inquiry, please contact ShadowTrack 24/7 Customer Support at + 1 (669) 247-SPOT (7768) or by email to Office hours are 8 a.m. to 5 p.m. Monday-Friday.

Service and support are core commitments from the ShadowTrack 24/7 team. We are dedicated to resolving issues that may arise concerning your device or operation of the ST24/7Spot™ Tracking Platform. Technical Support can be reached by telephone, by email or by completing the ticket to the right.

Whenever possible, provide the Device Name or ESN/IMEI number printed on the device label to speed the process to bring your issue to resolution. If you have a support issue please complete the ticket below.

If you have questions for our sales or marketing team, please go to the Contact Us page for more information.